Insurance

How to Compare Insurance Quotes: A Checklist for Cover, Excess and Exclusions

By DealPortal editorial teamUpdated 6 Nov 202614 min read
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How do you compare insurance quotes properly?

To compare insurance quotes properly, make sure every quote describes the same cover, the same limits and the same excess, then read the exclusions, and only then compare the price. A cheaper quote is only cheaper if it protects you in the same way.

Most people do it the other way round. They sort by price, pick the lowest, and find the gaps when they make a claim. This guide gives you a method to avoid that. It works for car, home, travel, pet, health and most other personal policies, in any country.

Here is the short version. You can use it as a checklist.

  1. Write down what you need to protect and what could go wrong.
  2. Ask for quotes using identical facts and identical settings.
  3. Compare the cover, including limits and what the payout is based on.
  4. Compare the excess and any other amount you pay at claim time.
  5. Read the exclusions and conditions in the policy document.
  6. Add up the full cost, including fees and extras.
  7. Only then choose, using price as the tie breaker.

The rest of this guide explains each step with examples. All numbers are round and made up to illustrate the idea. They are not real prices.

How do you make quotes match before you compare them?

You make quotes match by giving every insurer or comparison tool exactly the same information and choosing the same options each time. If the inputs differ, the prices are not comparable, even if the quotes look alike.

Start with a simple fact sheet. Keep it in a note on your phone or a spreadsheet. Fill it in once and reuse it.

  • The thing you insure: the exact car model and year, the address and building type, the trip dates and countries, the pet breed and age.
  • The people covered: names, ages and any other drivers, travellers or family members.
  • Your history: past claims, years without claims, and any medical or legal history the insurer will ask about.
  • The cover level you want: basic, standard or comprehensive, using the same names across quotes where possible.
  • The start date and payment method: monthly and yearly payments often cost different amounts.
  • The excess you choose: keep it the same at first, so you can see the true price gap.

Be accurate. Wrong answers can lower a quote, but they can also cause a claim to be reduced or refused later. If the insurer asks if you have modified a car, say so. If you work from home, say so. A quote built on wrong facts is not a real quote.

Also note the quote reference, the date and how long the quote stays valid. Prices can change in days. If you compare over a week, you may be comparing different moments.

What does the cover actually include?

Cover is the list of events the policy pays for and the maximum it will pay. Two policies with the same name can cover very different things, so read the policy summary, not the headline.

Look at these parts first.

  • Type of cover: for example, third party only, third party plus extras, or full cover on a car. For a home, check buildings, contents or both.
  • Events covered: theft, fire, flood, storm, accidental damage, medical costs, cancellation, legal costs. Accidental damage is often an optional add on.
  • Limits: the most the insurer pays per claim, per item, per trip or per year. A low limit can make a cheap quote almost useless for a big loss.
  • Basis of payout: this matters a lot. Some policies pay the market value of an item at the time of loss. Others pay the cost to replace it as new. The difference can be large for older items.
  • Sum insured: if you insure your home or contents for too little, the insurer may reduce any payout. Check that the amount matches the real rebuild or replacement cost.
  • Territory: where the cover applies. This matters for travel, cars driven abroad and items you carry with you.
  • Extras: a courtesy car, breakdown help, legal cover, emergency repairs, 24 hour helplines. Some are included, some cost more.

Example: Two travel quotes both say "medical cover". Quote A has a medical limit of 100,000 units. Quote B has a limit of 1,000,000 units. If you travel to a country with high hospital costs, the second limit may be the one that matters. The names match, but the protection does not.

Many policies also have inner limits. For example, a home contents policy may pay up to 5,000 units for jewellery in total, or 500 units for any single item unless you list it. Check for these. They are usually in a table in the policy document.

How does the excess change the real cost of a quote?

The excess (also called the deductible in some countries) is the amount you pay yourself when you make a claim. A higher excess usually lowers the premium, but it raises what you pay on the day something goes wrong.

So a quote with a low price and a high excess can cost you more overall. Compare the two numbers together. Ask yourself one question: could I pay this excess tomorrow without trouble? If not, the cheap quote is a risk, not a saving.

Also check for different types of excess. Some policies have more than one.

  • Compulsory excess: set by the insurer.
  • Voluntary excess: extra you choose to take on to lower the premium.
  • Special excess: extra amounts for young drivers, certain claim types such as theft, or certain items.
  • Per person or per claim: on some travel policies, each traveller pays an excess on each claim.

Here is a worked example. Remember, these are illustrative numbers only.

  • Quote A: premium 600 per year, excess 1,000.
  • Quote B: premium 720 per year, excess 250.

Quote B costs 120 more each year. But its excess is 750 lower. Divide 750 by 120 and you get about 6.25. That means Quote B comes out ahead if you expect to claim more often than about once every six years. If you rarely claim, Quote A may be better. If you live in a high risk area, or the item is claimed on often, Quote B may be safer and cheaper.

This is a simple break even test. You can use it for any pair of quotes. The formula is: excess difference divided by premium difference. It is not a forecast. It helps you see what you are really betting on.

One more point. A low excess does not help if you would not make a claim anyway. Small claims can also affect future prices in some markets. In that case, a higher excess that stops you claiming for minor damage may suit you. Think about how you would really behave.

Which exclusions and conditions should you read first?

Read the exclusions section before you buy, because it lists what the insurer will not pay for. Two quotes with the same price and the same limits can differ most here.

Most policies have a key facts page or summary. Look for words like "not covered", "we will not pay", "exclusions" and "conditions". Then check these common areas.

  • Wear and tear and gradual damage: usually excluded. A slow leak is often treated differently from a sudden burst pipe.
  • Unoccupied property: many home policies reduce or stop cover if the home is empty for a set number of days.
  • Security requirements: for example, approved locks, alarms or locked vehicle storage. If you do not follow them, a theft claim may fail.
  • Pre-existing conditions: a big issue in travel and health cover. Check if they are excluded, covered only after a medical screening, or covered at extra cost.
  • Risky activities: some travel policies exclude certain sports, or limit cover by altitude or distance from shore.
  • Business or commercial use: using a car for deliveries, or a home for client work, may not be covered by a personal policy.
  • Unattended items: items left in a car, on a beach or in a hotel room may not be covered, or only up to a small limit.
  • Alcohol, drugs and unlicensed use: commonly excluded, in strict terms.
  • Time limits: some claims must be reported within a fixed number of days. Late reports may be refused.

Look for conditions too. A condition is something you must do to keep the cover valid. For example, you must keep service records, report changes of address, or tell the insurer if you add a driver. These are easy to miss, and breaking them can void a claim.

A useful trick is to search the policy document for the words "unless", "provided that" and "only if". They often hide the real rules.

Example: Two home quotes are the same price. Quote A pays for theft at any time. Quote B pays for theft only if you have a certain type of door lock fitted. If you do not have that lock, Quote B is not the same product at all.

What hidden costs can make a cheap quote more expensive?

Hidden costs are fees and charges that are not in the headline price. Add them up before you compare quotes, because they can erase a small price gap.

Check each quote for the following.

  • Payment fees and interest: paying monthly can include interest. Compare the total of all payments with the yearly price.
  • Admin fees: set up, change and cancellation charges. Ask what it costs to change your address or car.
  • Add ons priced separately: breakdown help, legal cover, accidental damage or protected no-claims status may be extra.
  • Automatic renewal: the renewal price may be higher than the first year. Check if the policy renews on its own, and how and when you can cancel.
  • Cancellation terms: some insurers refund the unused part of the year, some charge a fee, some do neither. Ask before you buy.
  • Cooling off period: many places allow a short window to cancel for a refund, but rules vary by country and product. Check the policy or local rules.
  • Claim related costs: in some policies, you must use the insurer's repairers or suppliers. Using your own may cost more or reduce the payout.

Also look at the insurer itself, not only the policy. Check how claims are made, how long they usually take, and whether there is a way to complain. Look for independent, recent reviews from many sources, and note that a few angry or happy comments prove little. Also check that the insurer is authorised by the regulator in your country. Your local regulator usually has a public register you can search.

How do you compare three quotes side by side?

Put the quotes in a simple table and score each one on the same points. This keeps the decision clear and stops one low price from taking over.

Use a sheet with these rows, and one column per quote.

  • Total yearly cost, including fees
  • Excess, and any extra excess
  • Main limits
  • Basis of payout
  • Key extras included
  • Important exclusions
  • Conditions you must meet
  • Cancellation and renewal terms

Here is an illustrative example for a home contents policy. The numbers are invented.

  • Quote A: 200 per year. Excess 500. New-for-old payout. Accidental damage not included. Cover drops after 30 days empty.
  • Quote B: 260 per year. Excess 250. New-for-old payout. Accidental damage included. Cover drops after 60 days empty.
  • Quote C: 180 per year. Excess 500. Market-value payout. Accidental damage not included. Single item limit of 250.

Quote C is the cheapest, but it pays less per item and has the lowest limits. Quote A is close in price to C but pays more on a loss. Quote B costs the most. Yet it has the lowest excess and includes accidental damage, which might be worth it if you have children or a lot of electronics. If you want to add accidental damage to Quote A and it costs 70 more, then A becomes 270 and B becomes the better value.

That last step matters. Always price quotes with the same add ons. If a feature matters to you, add it to every quote, then compare.

After the table, mark each quote as "meets my needs", "partly" or "does not". Remove the ones that do not. Choose among the rest by price, service and your trust in the insurer.

What mistakes should you avoid, and when does this advice not apply?

The most common mistake is choosing on the premium alone. Others are listed below, with ways to avoid them.

  • Underinsuring to save money: a low sum insured can lead to reduced payouts. Calculate it honestly.
  • Setting a high voluntary excess you could not pay: pick a figure you could find in a week.
  • Not reading the exclusions: take ten minutes to read the key facts page. It is the best use of your time.
  • Hiding facts: not telling the insurer about claims, modifications or health issues can void a policy.
  • Doubling up: you may already have cover through a bank account, credit card, employer or another policy. Check before you buy more. Make sure you know the terms of those, too.
  • Relying on one comparison site: some insurers do not appear on some sites. Check a few sources, and consider going direct to insurers once you know what to ask.
  • Auto-renewing without checking: prices and terms change. Put a reminder in your calendar a month before renewal.
  • Treating a rating or review as proof: use ratings as a hint. The policy wording is the contract.

Now, when does this advice not fully apply?

  • Legally required cover: in many places, some insurance (such as basic motor liability) is compulsory. The legal minimum may be the same across quotes, so price and service matter more. Still check the excess and extras.
  • Very low value items: if you could replace the item easily, a long comparison may cost more time than it saves. Consider whether you need the insurance at all.
  • Complex or high risk needs: for business risks, large estates, unusual health needs or high value collections, a licensed broker or adviser may do this better than an online form.
  • Markets with standard products: in some countries, certain policies have standard terms set by law or the regulator. Then the differences are smaller, and price and service count more.
  • Urgent cover: if you need cover today, do a quick version of the checklist. Check the limits, the excess and the top exclusions, then review the policy again within the cooling off period if there is one.

This guide is general information, not financial or legal advice. Rules and products differ by country, so check the policy documents and your local regulator.

FAQ: Comparing insurance quotes

Is the cheapest insurance quote ever the best?

Sometimes, yes. If the cover, limits, excess and exclusions are the same, the lower price wins. The problem is that quotes are rarely identical, so check the details before you decide that the price gap is real.

What is the difference between premium and excess?

The premium is what you pay to have the policy, monthly or yearly. The excess is what you pay yourself when you make a claim. A lower premium often comes with a higher excess, so look at both.

How many insurance quotes should I compare?

Three to five is enough for most people. That is usually enough to see the range of prices and terms without becoming confusing. Use more if your needs are unusual or the quotes differ a lot.

Do comparison sites show all insurers?

Not always. Some insurers do not sell through some comparison sites, and some sites earn money from the insurers they list. Use more than one source, and check an insurer's own site for the full policy wording.

Should I pay monthly or yearly?

Paying yearly is often cheaper, because monthly plans can add interest or fees. Compare the total of all payments. If monthly suits your budget, make sure you understand what happens if you miss a payment.

What should I do if two quotes look the same?

Look at claims service, cancellation terms, renewal pricing and the way each insurer handles complaints. These are less visible than price, but they matter when something goes wrong. A small price difference may be worth paying for better service.

Can I change my mind after I buy?

Often you can, within a cooling off period, but the length and rules depend on your country and the product. Read the cancellation terms before you pay. Ask what refund you would get and whether any fees apply.

A note on offers and links: the DealPortal offers we held on 2026-11-06 were for other things, such as boots and bags, so we do not feature any in this guide, and offers may have changed since. We may earn a commission when you use a link on DealPortal, and it never chang